70-272

Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

  • Number of questions: 192
  • Updated: 06/06/2006
  • Price: Included in ExamBlasters Microsoft Pack

This certification exam measures your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system. Candidates should be able to resolve operating system issues by telephone, by connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in a workgroup or Active Directory domain environment and how end users are affected by each environment.

This exam (70-272), when combined with 70-271 (the operating system exam for desktop support technicians), should validate that a candidate can successfully answer, or escalate, all calls from end users.

Our 70-272 Study Guide

Our 70-272 study guide will provide you with exam questions and verified answers that reflect the actual 70-272 exam. The questions have detailed explanations for every answer so you'll fully understand the concepts.

70-272 Updates

We are constantly updating our 70-272 study guide. The updates are supplied free of charge to all registered ExamBlasters customers - hereby becoming an investment rather than a disposable product. Our clients receive the most reliable and up-to-date information when they decide to take the exam.

70-272 Questions

Like actual certification exams, our 70-272 study guide is in "multiple-choice questions" format. Written by veteran industry experts, our state of the art 70-272 study guide ensures that you understand all of the concepts necessary for taking the certification exam. This study guide is accompanied by LABs and practical exercises that are required to help you prepare for the challenges of the IT industry.

70-272 exam counts towards the following certifications:

Home › Microsoft Pack